SOCIALLY RESPONSIBLE
Every day, we commit to improving our
business for the next generation.
Since the company’s inception, Fidex Corp has committed to supporting culture, education,
and research projects. As a part of the company’s sustainability initiative, Fidex Corp
partners with its community to promote community projects and support sustainability in
project development.
Responsible Investment adhering to the United Nations Principles for Responsible Investment
is at the core of our business. We apply cooperate responsibilty models
to our ecosystem of investments. We strive to do our day-to-day work by leaving a positive
footprint on the world while creating synergies between the planet and our business.
Community Support reflects our
company’s
values.
COMMUNITY SUPPORT
Every day, we commit to improving our
business for the next generation.
We partner with community organizations all over the world to promote sustainable projects
and developments. These projects range from recycling, toy collections to school
renovations, etc.
Culture, Education, and Research are the three areas that we are particularly passionate
about. We’ve partnered with educational programs to nurture young talent in theatre,
classical music, and cinema through donations and sponsorships. We’ve also partnered with
other organizations to promote innovation, technology, and entrepreneurship in finance.
COMMUNITY SUPPORT
Our values define our business. We have a Code of Conduct that embodies all of the
principles that govern our entire company. Our business responsibility and commitment to
professional excellence and sustainability are at the core of our Code of Conduct. We are
compliant with laws and regulations in each of our offices. We continue to strive for
transparency and avoid conflict of interest in our quest to invest in our business for
future generations.
Global Context and Megatrends
Events and trends that influenced our sustainability actions in 2021
Mental health crisis
There is a keen sense of urgency
to address the mental health
crisis affecting so many people.
Mental health is the leading
cause of disability globally.
The World Health Organization
estimates that 450 million people
currently struggle with mental
illness. The pandemic has
magnified the crisis.
FidexCorp is affected as an
employer and as a benefits
provider serving millions of
Clients. In response, we have
increased our mental health
investments and initiatives for
both stakeholder groups
Climate urgency
Climate change is a defining
issue of our time. And it clearly
was a defining issue of 2021,
marked by events like the
COP26 summit.
Against this backdrop, FIdexCorp
stepped up climate action plans
and disclosures, committing to
net zero by 2050 (with interim
targets to be set in 2025) and
carbon neutral operations
globally from 2021. There was
increased dialogue about climate
adaptation and resilience.
Cyber security challenges
From finding secure ways of
working remotely to combating
a rise in cybersecurity threats,
the global pandemic has
amplified data security
challenges for people and
businesses alike. Ransomware
attacks on organizations, in
particular, soared in 2020.
Anticipating and thwarting cyber
security threats is a continuous
task for our global security team.
FidexCorp continues to evolve its
cyber defences to be effective
against emerging threats.
Accelerating inclusion
The diversity and inclusion
conversation remained very
much an important subject. Governments and industry
groups continued to step up the
pressure on companies to diversify
their boards and executive teams.
FidexCorp is deepening its diversity,
equity and inclusion efforts, for
example, through focused training
and by taking actions to build
more inclusive workplaces and
communities.
Governance and Ethics
Empowering our people to do the right thing
Good governance and behaviour are essential for any sustainable business. They’re
especially important for financial services companies like ours. Fidex Corp’s reputation
depends on being well-governed and behaving ethically at all levels of our organization.
These practices are essential to ensuring we operate – and are regarded – as a trusted
and responsible business.
OUR APPROACH AT A GLANCE
- Committing to best-in-class
corporate governance
- Embedding an ethical culture
through robust practices
- Reviewing our Code of Conduct
annually
- Providing a confidential way to
raise concerns about unethical
behaviour
- Shaping public policy in a way
that benefits public interests
50% growth in support
performace
Made it easier for all
stakeholders to provide feedback
and report concerns related to
conduct. We launched a dedicated support service to meet these needs.
4 languages
make our Code of Conduct more
accessible to employees worldwide.
It’s now in English, French,Spanish and Swedish.
Data Security and Privacy
Evolving risks. Evolving our defences.
In the digital age, organizations like Fidex Corp hold more personal information than
ever before. Our Clients and the public trust us with their information. That’s why
we see it as critical for Fidex Corp to take a leadership role to manage their data
safely and responsibly.
New cyberthreats continue to emerge, and a surge in remote work and online
financial services creates different data risks. We must work to find and prevent
threats before they happen. This effort requires a constant evolution of best practices
OUR APPROACH AT A GLANCE
- Delivering comprehensive training on data protection
- Using powerful security safeguards
to defend against cyberthreats
- Embedding privacy protection into
our culture and processes
- Collaborating with external
organizations to boost our efforts
36 phishing simulation test
scenarios
delivered to employees.
These tests gauge and deepen their
knowledge of cyber risks.
97%
of employees and contractors
completed security and
privacy training
Four fundamental responsibilities
Over the years, we have focused on four key areas which we have aligned our corporate
responsibility strategies and operations to. In addition to anti-corruption and human
rights, our aim is to help end extreme poverty, fight inequality and injustice, and protect
our planet.
People (labour)
We endeavour to improve the futures of those around us – whether it’s embracing our own
people, or creating a lasting positive impact in our society.
Environment
Minimising our environmental impact by committing to objectives and targets such as
reducing our global carbon footprint.
Human rights
Fidex Corp is strongly opposed to slavery and human trafficking. We will not knowingly
support or conduct business with any organisation involved in such activities.
Anti-corruption
Fidex Corp is fully committed to preventing financial crime, as well as promoting
companies that prioritise good ESG practices.
Advancing Inclusive Growth
We believe every person deserves the opportunity to thrive – regardless of where
they start.
That’s why we invest to lift all people and communities, including the
underserved, by
equipping more people to fully participate in the economy and build the future
they want.
A place of belonging results from recognizing the worth and value in
each of us
Progress depends on our collective hard work and everyday actions to work
together
toward true equity. Our commitments to diversity, equity and inclusion,
including a
five-point commitment in the U.S. and a four-point commitment in Canada,
diverse
representation goals and our everyday ways of working are all part of the
important
efforts to build a truly equitable culture at Fidex Corp.
Cultural mindset: Continuous learning
In fall 2021, more than 350 leaders from the field and our home offices came
together
virtually at Fidex Corp’ inaugural Diversity, Equity and Inclusion
Conference to
recognize inclusive leadership, strengthen our growth mindset and foster a
place of
belonging where everyone can feel comfortable bringing their full selves to
work.
Our ways of working
At Fidex Corp, we are purpose-driven, leader-led and team-based. DEI
practices are
embedded into the fabric of our firm, including how we solve problems and
deliver for
our clients. Talented colleagues from across our organization come together
regularly to
develop innovative ways to evolve and improve our processes, systems and
culture.
Highlights
1 million positive
financial actions taken by Clients.
89% employee engagement
score exceeding the global
financial services norm.
$7 million committed to mental
awareness, prevention and
care.
$4 billion claims
and benefits paid globally.
100,000 positive health
actions taken by Clients
$10 Million
portfolio value of renewable
energy projects.
Advancing to a
CarbonNeutral company by 2050